What is a Managed Services Provider?

It’s an IT (information technology) provider which is responsible for the continuous monitoring, management and maintenance of your computer and phone networks, software, hardware and all related information technology needs. This is accomplished through a contractual relationship with the MSP for a fixed monthly price. Your service needs will be detailed in a Service Level Agreement (SLA), which can include provisions for performance, security, efficiency, accountability, response time and upgrades.

Go to Top