It’s an IT (information technology) provider which is responsible for the continuous monitoring, management and maintenance of your computer and phone networks, software, hardware and all related information technology needs. This is accomplished through a contractual relationship with the MSP for a fixed monthly price. Your service needs will be detailed in a Service Level Agreement (SLA), which can include provisions for performance, security, efficiency, accountability, response time and upgrades.

Your relationship with your Managed Service Provider makes your organization’s life easier and less stressful by providing a well-planned and automated strategy for network efficiency as well as predictable IT costs.  The MSP also provides an added level of security in the world of increased virus and malware threats by continuously keeping current on industry “best practices” regarding network security and efficiency.

Prodigy IT offers specialized software to the medical industry, another benefit of having us as your own Managed Service Provider.